News

MarketTime, the B2B sales enablement technology provider for the gift, home and toy industries, announced the appointment of Terri Harwood as its new chief operating officer (COO), effective immediately. 

Harwood brings a background in directing overall business operations, enhancing  customer experience, and building a customer centric culture for multi-billion-dollar companies.  Her expertise spans operational planning and administration, productivity improvement, business transformation, customer satisfaction and retention, and strategic planning and analysis. With a history of exceeding business objectives, Harwood is poised to drive  MarketTime’s continued growth and innovation. 

Harwood joined MarketTime in December, affording her the opportunity to meet with customers across a variety of industries during winter markets.

“I have been incredibly impressed by the  candor and willingness of our customers to share their experiences and feedback,” said Harwood. “These valuable insights will be instrumental as we continue to strengthen our platform and better serve the needs of our customers.” 

“We are thrilled to welcome Terri to the MarketTime team,” said Chris Lee, CEO of MarketTime. “Her expertise in customer satisfaction and relationship building will be invaluable as we  strengthen the partnerships with our customers and use their feedback to drive product  development. At MarketTime, we are deeply committed to providing the best possible experience with our suite of sales tools, and that means listening to our customers. With Terri on board, and our soon-to-be-announced Chief Product & Technology Officer, we will be able to  deepen our customer focus, collaborating with them to innovate, enhance our support, and  deliver truly exceptional value.”