News

Faire launched a mobile app designed to allow independent brands to manage their businesses from their phones anytime, anywhere.

According to the company, the Faire app unlocks the flexibility needed for brands to oversee orders and respond quickly to customers right from their pocket. The app aims to let brands work seamlessly between their computers and phones, whether they’re visiting the warehouse, designing a new product or juggling their work and personal lives.

“Faire has been such a game changer for brands, helping us turn our passions into thriving businesses by placing our products in front of thousands of retailers all over the world,” said Alison Barnes, owner of Alison Brooke Designs and an early user of the Faire app for brands. “As entrepreneurs, we wear many hats and juggle multiple tasks at once, so it has been invaluable to be able to manage orders while on the move and engage with our customers from anywhere.”

In speaking with customers, Faire says, it found that the vast majority of its brand entrepreneurs regularly visit the Faire portal from their mobile devices. Until now, small independent brands have been restricted to managing their day-to-day tasks on Faire from their computer, With the new mobile app, though, brands now have the ability to be agile and responsive, according to the company.

Faire brands can use the app to:

• Never miss an order. Get real-time push notifications to view and accept orders from their phone as they come in.
• Manage and track orders. From the moment an order is placed up until it’s delivered, brands can check the status of orders in seconds.
• Respond to customers promptly. Get notifications for new messages and answer questions in real-time to build long-lasting customer rapport.

“As we expand globally, we are building even more products to help independent brands and retailers discover and connect with each other,” said Carla Pellicano, head of brand product at Faire. “Retail and wholesale are evolving, and our customers are leading the way forward. New tools like this app for our brands are one of the many ways we are enabling our customers to do more business efficiently.”